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Accessing Library Resources Remotely

Use this guide to troubleshoot library access issues. Learn how to sign in to access library materials 24/7!

Please ignore the 'sign in to get complete results and to request items.' This feature is causing confusion and is currently not functioning. We are aware this is a common problem, and unfortunately the “Need help logging in” buttons are broken.

Instead follow the instructions below to gain access to library resources remotely.

It’s best to find the article/eBook/resource directly by using the Library's OneSearch tool.  You can find it here: 

https://sbctc-yvc.primo.exlibrisgroup.com/discovery/search?vid=01STATEWA_YAKIMA:YAKIMA&sortby=rank&lang=en

1.  Type your keywords/article/journal title into the search bar at the top.

2.  Select the Available Online link.

3.  Next, scroll down the page until you see the "View Online" section of the page and select any available database listed. 

 

Troubleshooting

Are you having trouble with YVC Library pages loading or being asked to log in to access materials? Try these troubleshooting tips!

Getting Access on Campus

If you are on campus and attempting to access materials from YVC Library, you must be logged in to the YVCC-Students Wi-Fi

  • Go to your Wi-Fi settings - select YVCC-Students
  • You will be asked to enter a User name and Password (see image below). 

  • Once you have entered your user name and password, select OK.
  • Close your browser, open it again, and attempt to access YVC library resources. You should be able to access our materials now without having to provide additional credentials.
Getting Access Off-Campus

If you are off-campus and attempting to access materials from YVC Library, you must login with your YVC credentials

  • Choose a resource and click on the provided link to access the item - you will then be automatically taken to a sign-in page.
  • Enter your YVCC email first, then enter your YVCC email password.
  • If you don't know your YVCC email, visit the Student Email Lookup page to find it.
Try a Different Browser

Sometimes there is an issue with how the web browser and the website are working together. When this happens the quickest solution is to try a different web browser and see if the issue is still present. There are many browsers to choose from. Some of the most commonly used include:

Delete Your Cookies and Cache

Deleting your cookies and cache data is usually recommended if this issue is not resolved by opening a new browser or if it keeps happening. Here's a how-to guide for clearing them in the most common browsers:

Chrome Browser
  1. Click the Tools menu (three dotted lines in the upper-right corner).
  2. Select History. 
  3. Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.
  4. If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.
Edge
  1. Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu.
  2. Click Privacy, search, and services on the left-side menu.
  3. Under the section Clear browsing data, Click Choose what to clear.
  4. Select Cookies and other site data and Cached images and files.
  5. Click Clear Now.
  6. Close Microsoft Edge completely for your changes to take effect.
Firefox Browser
  1. Click on the Tools bar (three horizontal lines on the top-right corner)
  2. Click on History
  3. One the menu to the right, select Clear Recent History
  4. In the Clear All History menu, select the time range to Everything
  5. Select the options Cookies, Cache, Active Logins, Site Settings, and Offline website data
  6. Click OK
  7. If on a Windows computer, close and re-open Firefox to save your changes. If on an Apple computer, go to the Firefox menu on the top menu bar and select Quit for the changes to take effect.
Safari (macOS)
  1. Click on Safari on the top menu bar.
  2. Click Settings.
  3. Click the Privacy tab.
  4. Click Manage Website Data.
  5. Click Remove All.
  6. Click Remove Now.
  7. Go to the Safari menu on the top menu bar.
  8. Select Quit to close Safari and save your changes.